erek 05 Privacy Policy

This page describes what we collect when you use erek 05 and how we keep that data protected. We collect minimal information — your email, phone, and identity documents for account verification — and we encrypt all data in transit and at rest. We do not sell your data to third parties, and we share information only with payment processors and banking partners necessary to complete your transactions.

We process account data on servers located outside your jurisdiction. Your data may be stored or transmitted across multiple geographic regions to support our payment infrastructure, backup systems, and fraud-prevention services. By using erek 05, you consent to this cross-border data processing and accept the privacy practices outlined below.

This policy applies to all users of erek 05 regardless of location. If you have privacy questions, contact our privacy team via your account help menu or email the address provided at the end of this page.

What data we collect

We collect the following data when you use erek 05:

• Account information: Email address, phone number, password (hashed, not stored in plain text), and username you choose
• Identity documents: Government ID (passport, national ID, or equivalent) for KYC verification when required
• Payment information: Payment method details (e.g., DANA account identifier, e-wallet phone number, mobile banking Virtual Account number), but we do not store full credit card numbers or banking credentials
• Transaction history: Records of all deposits, withdrawals, and gameplay activity with timestamps
• Device and access information: IP address, device type (mobile or desktop), browser type, and operating system (Android or iOS) used to access erek 05
• Cookies and tracking: We use session cookies to maintain your login and analytics cookies to understand how you interact with our platform

We do not collect location data, camera or microphone access, contacts, or any other sensitive personal information beyond what is listed above. We collect data only when you voluntarily provide it (account registration, payment, identity verification) or when it is automatically generated by your device during your session on erek 05.

How we use your data

We use your data for the following purposes:

• Account management: We use your email and phone to verify your identity, send account notifications, and reset your password if you request it
• Payment processing: We share your payment information with local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment partners only to complete your deposits and withdrawals
• Fraud prevention: We analyze your transaction patterns, device information, and IP address to detect fraudulent activity and protect your account
• KYC compliance: We use identity documents to verify your age, prevent duplicate accounts, and comply with applicable regulations
• Customer support: We access your account history and transaction data to resolve support requests and answer questions about your account
• Analytics: We analyze anonymized usage patterns to improve erek 05 performance and game variety

We do not use your data for marketing, advertising, or third-party profiling without your explicit opt-in consent. We do not sell your data to marketing companies, data brokers, or any external parties.

Data retention and deletion

We retain your account data while your account remains active. If you close your account, we retain transaction records for at least 7 years to comply with financial regulations and fraud-prevention requirements. We delete non-essential personal information (such as browsing history or analytics tags) within 90 days of account closure.

You may request deletion of your account and associated data at any time by contacting our support team. We process deletion requests within 30 days, though we retain transaction records and identity documents as required by law. If your account has been dormant (no login) for 2 years, we may close it automatically and begin a deletion process — we notify you via email before doing so.

Third-party data processors

We share your data with the following types of third parties to operate erek 05:

• Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment and their banking partners receive your payment method details and transaction history to process deposits and withdrawals
• Cloud storage providers: We store encrypted backups of your account data with third-party cloud services to prevent data loss
• Fraud-prevention services: We share transaction patterns and IP addresses with fraud-detection partners to protect against unauthorized access and money laundering
• Customer support platforms: We use third-party ticketing systems to organize and respond to your support requests
• Legal and regulatory authorities: We disclose data to law enforcement, tax authorities, or gaming regulators when required by law or court order

All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to use your data for their own marketing or profiling.

We at erek 05 encrypt your data, limit collection to essentials, and never sell your information — we keep your privacy as our core responsibility.

Your data rights

You have the following rights regarding your data:

• Access: You may request a copy of all data we hold about you at any time
• Correction: You may update or correct inaccurate information in your account (email, phone, address)
• Deletion: You may request deletion of your account and non-essential data (subject to legal retention requirements)
• Data portability: You may request that we export your account data in a standard format
• Withdraw consent: You may opt out of analytics cookies or promotional emails at any time via your account settings

To exercise any of these rights, contact our privacy team via your account help menu or email the address below. We respond to all requests within 14 days.

Cookies and tracking

We use cookies on erek 05 to maintain your login session and to track how you interact with our games and pages. Session cookies are deleted when you log out; persistent cookies remain on your device to recognize you on future visits.

Our analytics provider (Google Analytics or equivalent) collects anonymized data about page views, game selections, and interaction patterns. This data helps us understand which games are popular in Jakarta, Surabaya, Bandung, and Medan so we can improve erek 05. You may opt out of analytics tracking via your browser's privacy settings.

We do not use tracking cookies for advertising or third-party profiling. If you disable cookies in your browser, some erek 05 features may not work properly — specifically, you will need to log in again each time you access our platform.

Data security and cross-border transfers

We encrypt all data in transit using HTTPS (secure web protocol) and at rest using AES-256 encryption on our servers. Our servers are located outside Indonesia and may process your data across multiple geographic regions. By using erek 05, you consent to this cross-border transfer and acknowledge that data-protection laws may vary by jurisdiction.

We maintain access controls so only authorized erek 05 staff can view account data. We log all data access and conduct regular security audits to detect and prevent unauthorized breaches. If we discover a security breach that exposes your data, we notify you via email within 48 hours.

Changes to this privacy policy

We may update this privacy policy at any time to reflect changes in our practices, technology, or legal requirements. We notify all users of material changes via email before they take effect. Continued use of erek 05 after any change constitutes acceptance of the updated policy. If you do not agree with updated terms, you may close your account.

Contact us about privacy

If you have questions about how we handle your data, wish to exercise your data rights, or suspect a privacy breach, contact our privacy team:

• Email: [email protected]
• Support channel: Access the Help menu in your erek 05 account and select "Privacy inquiry"
• Response window: We acknowledge all privacy requests within 5 business days and respond fully within 14 days
• Business hours: Our privacy team operates during standard business hours in Jakarta, Surabaya, Bandung, and Medan

This privacy policy complements our full terms of use and legal noticeIf any conflict arises between these documents, the most protective provision applies to safeguard your privacy.